Privacy Policy

Introduction

The Marriage Office (operated by Withers XYZ Pty Ltd as trustee for the Snow Withers Trust) is committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy explains how we collect, use, disclose and protect your personal information when you use our marriage services or interact with our website.

For privacy enquiries, please contact: [email protected]

What Information We Collect

As required by the Marriage Act 1961, we collect personal information including:

  • Names and contact details
  • Birth dates and places
  • Identification documents
  • Previous marriage details (if applicable)
  • Parent information
  • Residency/citizenship status
  • Statutory declarations where required
  • Witness information
  • Marriage documentation

How We Collect Information

We collect information:

  • Through our Notice of Intended Marriage forms
  • Via our website booking forms
  • During in-person, phone, or video meetings
  • Through email correspondence
  • From identity documents
  • Through required legal documentation

How We Use Your Information

Your information is used to:

  • Process your Notice of Intended Marriage
  • Conduct legal marriage services
  • Register marriages with Births, Deaths and Marriages
  • Provide certificates and documentation
  • Communicate about your marriage service
  • Comply with legal obligations
  • Process payments

Disclosure of Information

As required by law, we provide marriage documentation to:

  • Registry of Births, Deaths and Marriages
  • Australian Bureau of Statistics (non-identifying information only)
  • Other government agencies as legally required

We may also share information with:

  • Our authorised celebrants
  • Approved witnesses (when arranged through our service)
  • Interpreters (when required and arranged through our service)

Security of Your Information

We implement appropriate security measures to protect your personal information, including:

  • Secure storage of physical documents
  • Password protection of electronic files
  • Limited staff access to personal information
  • Secure transmission of electronic data
  • Regular security updates

Access to Your Information

You can request access to your personal information by contacting our office. We will provide access unless restricted by law.

Required Information

Under the Marriage Act 1961, certain information must be provided to proceed with marriage services. We cannot conduct marriages without required documentation.

Changes to This Policy

We may update this policy periodically. Changes take effect immediately upon posting to our website.

Complaints

Privacy complaints can be directed to:

Website Usage

Our website collects minimal information required to process bookings and enquiries. We do not use cookies or tracking tools.

Third-Party Services

Payment processing is handled by secure third-party providers subject to their own privacy policies.

Last updated: January 2025